How to prepare your device for selling. Everything you need to know

Are you ready to bid farewell to your old smartphone, laptop or other gadget? Before you embark on the exciting journey of trading in your device, it's crucial to ensure that your personal data is safeguarded, and the transition is seamless. In this article, we'll walk you through a step-by-step guide on how to prepare your device for trade-in. Let's dive into the essential tips and tricks to make your trade-in experience with Valyuu smooth and rewarding.

This article holds information on how to prepare the following devices for trade-in:

• Smartphones & Tablets
  • iOS (iPhones, iPads)
  • Android (Samsung, Google, OnePlus, Xiaomi, etc.)
• MacBooks
• AirPods
• Apple Watch

Smartphones & Tablets

For iOS (iPhone, iPad)

Step 1: Back up your data

Before embarking on the reset journey, safeguard your precious data. While many smartphones automatically sync to online services like iCloud or Google, it's always wise to perform a manual backup. This ensures that your photos, apps, contacts, and other essential information are stored safely.

Step 2: Perform a factory reset

A factory reset is the cornerstone of preparing your device for trade-in. This process erases all personal data and returns the device to its default settings. The method varies slightly depending on your device's operating system:

1. Back up your device using iCloud or iTunes.
2. Sign out of iCloud and the iTunes & App Store.
3. Navigate to Settings > General > Reset > Erase All Content and Settings.
4. Enter your passcode when prompted.
5. Confirm the reset and wait for the process to complete.

Step 3: Signing out of iCloud

If you no longer use a device, you can remove it from your account to prevent it from appearing in your list of devices. When the device comes back online, it will reappear in the list if Activation Lock is enabled (for iPhone, iPad, iPod touch, Mac, or Apple Watch) or if it is paired with your iOS or iPadOS device (for AirPods or a Beats product).

1. Ensure the device is powered off. The device must be offline before you can remove it from the list of devices.
2. Sign in via iCloud.com.
3. In 'Find My' on iCloud.com, select the device from the 'All Devices' list on the left. If you have already selected a device, you can click 'All Devices' to return to the list and choose a new device.
4. Click the 'Remove This Device' button.

Note: You can also remove your iPhone, iPad, iPod touch, or Mac by disabling iCloud entirely on that device. When you turn off iCloud, all iCloud features on the device will be disabled.

For Android (Samsung, Google, OnePlus, Xiaomi, etc.)

Step 1: Back up your data

Before embarking on the reset journey, safeguard your precious data. While many smartphones automatically sync to online services like iCloud or Google, it's always wise to perform a manual backup. This ensures that your photos, apps, contacts, and other essential information are stored safely.

Step 2. Perform a factory reset

1. Back up your device using built-in options or third-party apps.
2. Ensure the device is charged or plugged in.
3. Navigate to Settings > System > Reset options > Erase all data (factory reset).
4. Enter your PIN if prompted.
5. Confirm the reset and wait for the phone to complete the process.

Step 3: Signing out of your Google Account

Logging out of your Google Account on a device you no longer use:

1. Go to your Google account.
2. In the left navigation pane, select Security.
3. In the Your devices panel, select Manage all devices.
4. Select the device and click Sign out.
5. If you see multiple sessions with the same device name, these may be from the same device or different devices. To ensure no account access on a device, log out of all sessions with that device name.

That’s it for preparing your smartphone for trade-in! If you happen to have any further questions, consult the official page of the device manufacturer or reach out to our customer support staff.

MacBook

Step 1. Back up your data

• Use ‘Time Machine’ or another backup method to create a complete backup of your MacBook. This ensures that you don't lose any important files.

Step 2. Sign out of iCloud

• Open System Preferences.
• Click on your Apple ID.
• Select iCloud.
• Click the "Sign Out" button.
• If asked, choose to keep a copy of your data on your Mac.

Step 3. Sign out of iTunes

• Open iTunes.
• From the menu bar, choose Account > Authorizations > Deauthorize This Computer.
• Enter your Apple ID and password when prompted.
• Click "Deauthorize."

Step 4. Erase and Reinstall macOS

• Restart your MacBook and hold down Command + R until the Apple logo appears to enter Recovery Mode.
• Choose "Disk Utility" and select your startup disk.
• Click on "Erase" and choose a format (usually Mac OS Extended, Journaled).
• Once erased, exit Disk Utility and choose "Reinstall macOS."

Step 5. Remove your MacBook from ‘Find My’

• Open iCloud.com and sign in with your Apple ID.
• Click on "All Devices" and select your MacBook.
• Click "Remove from Account."

Step 6. Factory Reset

• After reinstalling macOS, choose "Disk Utility" again from the utilities window.
• Select your startup disk and click "Erase."
• Choose APFS or Mac OS Extended (Journaled) as the format.
• Quit Disk Utility and choose "Reinstall macOS" to do a clean install.

If you have any further questions regarding this process, consult the official Apple page here or get in contact with our customer support team.

AirPods & Apple Watch

Using the Find My App

Step 1: Ensure pairing range

• Before initiating the process, confirm that your AirPods are within the pairing range of the device you're using.

Step 2: Open the ‘Find My’ app

• Make sure you're logged into the Find My app using the same Apple ID to which the AirPods are paired.
• In the Find My app, swipe up to reveal the list of all your devices.

Step 3: Select AirPods

• Tap on the AirPods you want to remove from your Apple ID.

Step 4: Remove this device

Swipe up on the AirPods information to reveal more details.

• Tap "Remove This Device."

Step 5: Confirmation

• In the pop-up window, tap "Remove" to finalize the removal.

Note: AirPods can only be removed from an Apple ID by the person who controls the Apple ID to which the AirPods are paired.

Using iCloud

Step 1: Log into iCloud.com

• If you prefer using iCloud or don't have access to the Find My app, log into iCloud.com using the Apple ID paired with the AirPods.

Step 2: Access ‘Find My’

• Click on "Find My" from the iCloud dashboard.

Step 3: Choose AirPods

• Navigate to "All Devices" and select the AirPods you wish to remove.

Step 4: Remove from Account

• Click "Remove from Account."

Conclusion

Depending on the device category, there are several steps that you must follow to ensure a seamless transition of owners and also to make sure you receive a swift pay-out of your trade. This article outlines the ones that have to be done to make sure you can successfully trade-in with Valyuu.

Remember, if you have any questions or need further assistance in the trade-in process, our team is here to help. Don't hesitate to reach out.